Intermittent still player photo loading issues / Still-toistimissa ajoittaista latausongelmaa / Still-spelare har emellanåt problem med att ladda bilder

A new server infrastrucuture with an improved caching mechanism has an issue causing intermittent loading issues of still-photos. We are working to get a fix and update installed as soon as possible.

Some users had problems logging in to enlapser.cloud

An update in our login system had a bug that caused new logins to fail. A fix was in place in minutes after we had identified the problem and new logins should work normally now.

enlapser.cloud downtime 3.6.2025 - 4.6.2025 due to platform load balancing issues

Our platform provider had a sudden spike in load on the main database serving frontend services. The problem caused sudden unexpected crash of our frontend services also. A fix was put into place late on Tuesday for the platform itself, but requires us to hotfix our codebase to get us up-and-running again. This work is now ongoing and we expect to be up again by end-of-day Wednesday 4th of June. We sincerely apologize for this extended downtime and we’ll be working hard to make sure this will not happen again. We will update on the situation here as the rollout of the fix progresses.

Camera at Musiikkitalo Fuuga is not working.

New faster still image delivery infrastructure being deployed

We are updating to new infrastructure for the web services that serve still images for our timelapse players. You might see some intermittent interruptions as we tune and scale the system in the beginning of February. Once deployed and fully functional we hope to be delivering a clearly snappier player experience!

Domain failure for enlapser.cloud caused interruption in service / Verkkotunnusongelma aiheutti katkon palvelussa / Domänfel för enlapser.cloud orsakade avbrott i tjänsten (2025-01-03)

Due to a marking error we made, we had a failure in our automatic domain renewal process, which caused a few hours' interruption in the enlapser.cloud service. The problem has been corrected, and services are returning to normal as DNS caches are being updated. This affected only our frontend services, and the cameras have all been operating normally throughout the outage. We apologize for any inconvenience caused by the outage. Virhemerkinnästä johtuen verkkotunnuksen uusimisprosessi ei onnistunut ja enlapser.cloud verkkopalvelussa oli muutaman tunnin katkos. Virhetilanne on korjattu ja palvelut palautuvat, kun DNS-palvelimien välimuistit päivittyvät. Tämä koski vain käyttöliittymäpalveluitamme ja kaikki kamerat ovat toimineet normaalisti koko katkon ajan. Pahoittelemme palvelumme katkosta aiheutunutta häiriötä. På grund av ett markeringsfel misslyckades vår automatiska förnyelseprocess av domännamn, vilket orsakade ett avbrott i enlapser.cloud-tjänsten under några timmar. Problemet har åtgärdats och tjänsterna återgår till normal funktion allteftersom DNS-cacharna uppdateras. Detta påverkade endast våra frontend-tjänster, och kamerorna har fungerat normalt under hela avbrottet. Vi beklagar det besvär som avbrottet i vår tjänst har orsakat.

Interruption in still delivery / Katko kuvien siirrossa / Avbrott i bildtransport 5.11.2024

We had an unforeseen database connection interruption in the morning that our still-transport system did not recover from. We have just a moment ago got a fix in place and now the pics are being delivered again. Cameras have been shooting all the time and all pics were saved and should be available in the player soon. You might experience some delay in the latest picture showing up as the servers will be busy delivering the morning pics for a short while still. We apologies for the interruption. We are investigating the root cause to make sure this will not happen again.